June 11th, 2007

Kent Newsome recently wrote on Joost and doesn't think much of the premise. His story reminded me that I haven't done an update on the service for a time.

The company just issued another beta release of the software, and it is getting very stable, at least on Windows XP SP2. I've been looking for new content through the online channel guide. However, it was only when this site and its channel and new content feeds was pointed out to me was I able to discover the new Warner Brother's Sci-Fi channel, with two Max Headroom shows, three Time Trax, the Aqua Man pilot, and several shows from the first season of Babylon Five. More new shows are added daily to multiple channels, including several very old and very classic cartoons — featuring Betty Boop and Felix the Cat, as well as classic Looney Tunes.

Upside is that the picture is getting quite good and when I sit in my TV watching chair and send the signal from computer to my LCD TV, I get a really nice picture and little hesitation or breakup for most of the shows. Its a nice alternative if you don't want to pay for cable or satellite, but still want to have access to video content outside of your own movies.

Downside is that more Max Headroom shows are needed. Oh, and Joost is the most uncommunicative company I have ever seen that's dependent on the beta process and word of mouth. Company personnel never participate in the forum, update the company weblog, or respond to bug submissions. Surprising considering the number of RDF community members associated with the application and company. This is probably the shape of things to come: don't expect interaction to be with anyone other than other service users.

I'll have to look for a privacy statement to see if the site stores information about what shows I watch, and whether I'd be embarrassed if my viewing habits became public fodder. However, I'm a weblogger, little embarrasses me.

Again, if you want an invite, drop me a comment with your name and email address (emails are not published).

Comments
1
Seth Ladd - 3:09 pm 6/11/2007

Would love an invite if you have one. Mahalo!

2
Garth - 3:58 pm 6/11/2007

Warner Brother SciFi channel is US only for Joost … but at least bittorrent does not care where you are from.

3
mike - 6:48 pm 6/11/2007

Sounds interesting; I'll give it a shot. thanks!

4
Shelley - 6:58 pm 6/11/2007

Mike and Seth, invites sent. Hopefully your spam filters won't trap and kill the invites. If you don't get, send me an email and we'll trying again.

Garth, I know it is disappointing that copyright is causing some of these shows not to be available. Especially a decent one like Headroom.

5

I've been pretty unimpressed by Joost. The interface is awkward and performance is extremely spotty-to-horrible, at least on my 1.5/384 pipe. And while there's some definite charm to bits of the available content, there's not enough there to make me put up with the technical problems.

On the other hand, I've got two TiVos and an Xbox 360 full of content, so I'm probably nowhere near Joost's target audience.

6
Jan - 8:11 am 6/12/2007

seems quite interesting. I'd like to have a try, thanks.

7
Matt_ - 8:40 am 6/12/2007

I communicate with the Joost developers on a daily basis if I so wish via the "unoffial" Joost IRC channel on freenode irc.freenode.joost #joost

Some of Joosts senoir software engineers and product managers are frequently talking in the channel and Joost's CTO even makes an apearance from time to time .

With Half a Million beta testers its hard for a company of 150 employees respond to everyone via email ect and I dont always expect a response back when I email somone I know at Joost but I do know they read thier mail and take notice .

8
Shelley - 9:29 am 6/12/2007

Roger, the performance used to be pretty bad, but it's gotten a lot better, at least for me. Good enough to look decent on my TV, so I'm fairly happy. WIll be happier when there's more content.

Jan, next time I log in, will send you an invite. I hope it doesn't get caught up on your spam filters.

Matt, if the Joost folks have the time to talk on IRC, I'd say they have the time to interact on the forums. The forums are the most accessible means of communication, as is the weblog. There's a main forum entry for New Content — do you see that the Joost people have put anything into this about the new channels added?

Now, I'm assuming some of the people responding in the forum are Joost people, but if so, there's nothing in their signature to distinguish them. That could end up a real problem from a trust perspective.

Plus, a way of searching on bugs, and seeing which ones are in process would be handy rather than the developers having to wade through the same set of bugs, all submitted by people who don't know if a bug has been submitted previously.

I didn't mention anything about email. I don't expect responses via email. I would expect, though, a more efficient and broadly accessible way of interacting with clients than using an IRC.

9
Matt_ - 9:53 am 6/12/2007

Shelly the Joost staff do use the forums and respond .

I suggested back when Joost was the Venice Project that Joost staff should identify themselves (there should be avatar for them ) but the forums are still a mess and it took them months to even get a search function implemented ….Matt

The running joke in the IRC channel is no one wants to use the forums ;)….including the developers .

10
madame l. - 10:51 am 6/12/2007

although i'm grateful for your invite, i haven't had much luck with joost here in france. anyway i usually use torrents or watch house on tv-links uk. maybe i'll update but there is less content available in europe.

11
Hal - 2:48 pm 6/12/2007

Shelley, thanks for the mention of OnTheToob.com — I was frustrated by hard to find listings of information, so I decided to create my own directory and share it with other Joost users. One thing led to another, and we built a site around the Joost channel guide. We've already added tagging and user ratings, and have a lot more planned. If you have any questions about OnTheToob, feel free to contact me.

-Hal

12
Wouter - 3:12 am 6/13/2007

Hi Shelley, I'm quite interested in Joost too, could you send me an invite? Thanks!

13
Shelley - 8:52 pm 6/13/2007

All invites have been sent so far. Hope you all receive them.

Remember — only intel Macs or Windows XP or Vista. You need broadband, too.

14
James - 1:41 am 6/15/2007

http://kitenet.net/~joey/blog/entry/ATM0DTforums.foobar.net/ is a timely explanation why developers loathe forums. Ubuntu has had to get volunteers to take issues from the forums (where the users are) to the mailing lists (where the developers are).

Shelley: I dislike the border-bottom: 1px dashed #333; border-top: 1px dashed #333; around the comments - it's just extra noise when each comment is in its own box already.

Thanks to all those who have contributed to the discussion. Comments are now closed, but you can contact the author of the post directly.