I have said it before and will say it again – blacklists are evil.
In an effort to reduce the serious spammer problems we’ve been having (specifically my domain and some others are being targetted), Hosting Matters is now blocking SMTP access based on IP addresses from some kind of ‘list’. Well, Charter cable is on that list, which means I can’t send email. HM put back the block of IP addresses I was in when I couldn’t send before–but my cable company just now changed my IP address, and I am, again, blocked from responding to an email.
(Update: and HM is again whitelisting the block holding my IP address – Annette and the gang respond faster than any other ISP I’ve ever had.)
I wish people would remember that the bad guys can route around blocks and blacklists faster than the rest of us can.
In the meantime, please direct all email to me – and I mean all – to my gmail account (in the sidebar). I’m a bit worried about the reliability of gmail, too, but at least I can respond back in this system.
I think Hosting Matters is the best ISP there is, and appreciate their interest in keeping us up and running, and bug and collapse free (they’re obsessed with this–I like this in an ISP).
But blacklists are evil.