Categories
Weblogging

Tiger marketing

It’s a bit surprising, at times, to look around and realize how many webloggers have been hired by big companies. For the most part, such hiring is based on the person’s skill, drive, and interest, and I celebrate their good fortune and the company’s good sense.

There are occasions, though, where the hiring seems less based on obtaining the person’s expertise and more an effort to ‘buy’ goodwill–to put a ‘human face’ onto the big soulless corporation. Oh not because the company is going to stop being big. Or soulless. It will just seem less so because Jack (whom we love) or Judy (whom we respect beyond all measure) now works for the company. Now, when we say the company sucks, we’re saying our friends suck.

Weblogging is also a popular approach with these companies, as is the use of other social media. Look, it has weblogs. Look, it goes to the ‘unconferences’. Look, it has podcasts, and vidcasts. The company invests time and energy for the ‘greater good’; provides APIs and data web services; even open sources fragments of its technology–all of which demonstrates that the company is part of us. It ‘gets it’.

It’s a familiar approach, too, but I couldn’t figure out what was so familiar about it until it came to me this morning, while I was on my second cup of coffee.

When I was very young, I and my brother used to visit my aunt and uncle in Seattle every summer, and my uncle would take us to the zoo. This was back when the zoo was just starting to add natural habitats, and at the time, most of the animals were still in the large cages with iron bars and glass fronts. It wasn’t a good place for the animals, but it did allow visitors to get closer to the animals.

One summer, there was this tiger that was about a year old that was quite popular with visitors. I can’t remember its name, but I remember the tiger quite clearly. Beautiful creature and very engaged with the visitors on the other side of the glass. What was interesting, though, was how it reacted to me when we visited.

As soon as I appeared in front of the glass, the tiger’s focus became riveted on me. It wouldn’t look at anyone else, and its eyes would track me as I moved back and forth in front of the glass. My uncle even made a comment about it. “Looks like you got a new friend, Michelle”, he said (Michelle being the name I was born with before that damn Beatles song killed any fondness I ever had for it). It did seem, as my uncle noted, that the young tiger really was interested in me.

For the rest of the summer I would beg to visit the zoo and each time, the tiger’s attention would, again, become fixed on me. I grew to have a real fondness for that creature, and would later brag that I had a ‘special’ gift with animals and tell the story about the tiger and its special interest in me. He was my friend, I would tell people, and I really believe it.

Of course, as I got older and a lot less self-centered, or perhaps a lot less self-deceiving, I grew to realize that the tiger wasn’t interested in me because it liked me, or wanted to be my friend. It was interested in me because I was the same size as the deer, bison young, wild pigs, and other beasts of the jungles and forests that served as food for that type of cat.

In other words, the tiger didn’t see me as friend. It saw me as prey.

Just something that came to me today, on my second cup of coffee.

Categories
Connecting Weblogging

It’s all about control

Recovered from the Wayback Machine.

I did not take the break I thought about, primarily because I was still involved with some communications. I also found myself somewhat obsessed with last week’s happenings.

In the end, what saddened me the most about last week wasn’t about people so much as it was about honesty. Or perhaps I should say, how honesty lost out to this never ending desperate rush to get attention.

I have been engaged in a good discussion on the issues at Blogher, in the post that Ronnie Bennett wrote. I can’t tell you how much I have come to admire Ronnie from this writing. Maybe not enough to make up for the respect I’ve lost for others, but it has helped.

I also agree with Ronnie, in her reverence for the freedom of speech.

Tim O’Reilly has come out with this code of conduct, which doesn’t interest me overmuch. He lists several so-called rules to accompany this new ‘approved’ way of weblogging.

One is the elimination of anonymous comments. Some of the more interesting comments I’ve had in my space have been by ‘anonymous’ people, and I have no intention of changing the way comments work in my place. True, I don’t get the number of comments that Kathy Sierra and Robert Scoble get; if these people want to turn anonymous comments off, why do they need our permission? They’re adults. Turn anonymous comments off, go for it. We don’t care.

Another rule is deleting comments. I’m not sure where the idea that one can’t delete obnoxious comments sprang from. If it came from a post at Tara Hunt’s, well Tara has to accept responsibility for some of this by her setting a somewhat defensive and quarrelsome tone in her responses to people, and then pulling out the ‘abuse’ charge when they respond in kind.

A lot of people don’t deal with strong debate, or with criticism. I feel any problems they have will eventually be self-healing, as people come to realize that engaging in dialog in the posts of these people is a waste of time. If they turn away the more interesting people because they won’t always respond in whatever fashion is deemed ‘civil’, those people are welcome here.

Taking a conversation offline is a good one, but risky. I’ve seen this blow up when people respond to seeming innocuous comments with a great deal of animosity. The reason is because a lot of the communication happened behind the scenes and people weren’t privy. To outward appearances, it looks like someone has blown up for no reason. So I would say do so…but do so warily, and with caution. ‘Ware, there be dragons here.

Taking responsibility for what you write in my comments? Only if you let me take credit for what you write. I have been lucky to have excellent commentary in my posts, with very thoughtful and reasoned arguments. If I’m to take responsibility for the negative, I want credit for the good stuff.

Otherwise, I’m going to pretend we’re all adults here. Do I delete comments? I have from time to time. I find, though, that my old editing capability (which I am adding back, but improved) usually eliminated most of this — the people would edit themselves after they cooled down. As for random nastiness, if the comment is on-topic, not meant to injure another’s ability to communicate, and not illegal, it typically stays.

About the rule for ignoring trolls, I agree, and think it’s the most effective ‘weapon’ we have. But this one could have an unanticipated side effect. A lot of people consider me a troll because I’m critical, and can be persistent in my criticism. My way of looking at this rule is that it works both ways: if you consider me a troll, cool; but don’t expect me to link you, comment about you, or mention you by name in the future. I wonder how long some of the webloggers who ‘need’ the attention will maintain such a code if this is the result?

The labeling system that Tim mentions is as ill-thought out as people wanting to put ‘Be Civil’ or ‘Do not be Mean’ in one’s sidebar. I can’t think of anything more likely to attract the behavior they want to avoid than this. I surely don’t know what the people were thinking of when they came up with these.

None of this is new, though. Most of these, other than the labels and badges, have been brought up in the past any time something like this happens. None of these rules inspired me to post. What did, is the following:

It now seems fairly certain that that the images posted on meankids and unclebobism were not intended as actual threats — but as long as the perpetrator remains anonymous, there is no way to be sure. In particular, as the person who is now seen as the most likely perpetrator insists, after the fact, that his computer must have been hacked, Kathy is left with the fear that there is indeed an unknown stalker at large.

There are a massive number of assumptions in this paragraph, all of which demonstrate a disconnect with the rest of Tim’s writing. There is an assumption of intent; of guilt; of convicting without proof; of deciding to toss the blame for all of this on to the person conveniently absent; of innuendo, gossip, and mean spirited finger pointing. How can one person talk such noble sentiment and then completely toss it all aside with one paragraph?

Couple that with this:

Bringing this back to the level of principle: if you know someone who has anonymously published comments that could be construed as a threat, you owe it to them, to their victim, and to yourself, not to remain silent. If there is no actual threat, you need to convince the perpetrator to apologize; if there is, you need to cooperate with the police to avert that threat.

To the Chinese, freedom is a threat. To the right wingers, criticism of the Catholic Church was a threat. To some folks in Missouri, the fact that I continually bring up issues related to Johnson’s shut-ins is a threat. Exactly how do we define a level of ‘threat’ in this new Gestapo brave new world? Is it in the eye of the beholder? For instance, Kathy feels afraid of these images, and therefore it is our duty to hunt down this perpetrator and bring him or her to justice?

This paragraph is a demonstration of a brighter future? A better world? A better world…wasn’t that mentioned in the movie, Serenity?

So I’ll respond in the only way I–and others dragged into this, since this has been tried in the court of public opinion–can respond: Kathy has said she has contacted the police on these matters. Then I believe we–asked to be jury, judge, and executioner–have a right to demand from her exactly what the response of the police was. I believe this is a very fair question to ask, considering the amount of innuendo and this seeming willingness of all participants to convict whomever is most expedient.

Or we can accept that mistakes were made in the past, much has been said, misunderstandings have occurred, poor judgment was practiced, and that all such can happen in this open environment. Oh, and that it’s time to move on.

I await response on this one. And since we’re practicing a new civility, I await response on this one, please.

Until then, this ‘code of conduct’ is really, to me, not worth the paper it’s printed on.

Absolute must-read post by Jeneane Sessum.

As my family name is raked over the coals across the web and in mainstream press, I would ask those of you who decided to tie me to these threats to spend the time I just did sitting still, considering your own motives and assumptions.

I have seen multiple webloggers condemned purely because they didn’t repudiate their friends, one or more of the Four People mentioned, which included Jeanene.

I read in a weblog, and I’m not sure where it was, perhaps at Frank’s or Rogers Cadenhead where the person was condemned because they had linked to an earlier post in MeanKids. Before, as Jeneane wrote, it wrapped itself around the tree. Just for linking to one post!

I’d like to see 1461 links to Jeneane with the words, “I’m sorry”, in the link. Better yet: “Jeneane Sessum is wonderful”. Then we’ll sit down and discuss, as Seth wrote in my comments, a code of ‘honor’, much less a code of conduct.

Karl in comments did mention that setting a comment policy can work. I also think that Blogher’s policy is a good one. The site’s comment policy is well defined and not applied arbitrarily. By all means, write out a comment policy and apply it rigorously (but also consistently).

I think, though, that setting ‘levels of tolerance’ or putting up badges is not the same thing.

A hacker is spreading Kathy’s address and SSN in hacker forums all over. Sounds like they’re making up some stuff to go along with it, too. Does this change the story and its impact on others? No, but it does demonstrate what happens when people smell a potential victim. As such, any discussion of these events leads to victims, and victims draw rats.

Perhaps it is best to let this issue die. I’m closing comments on this post. I would hope that all participants just drop this issue, chalk it up to misunderstandings and mistakes and let it be.

Categories
Connecting Weblogging

Disappointed

Recovered from the Wayback Machine.

Update

I think AKMA did a better job of taking a closer, calmer, more reasoned look at the situation than I did.

I also wanted to point out Baldur’s post, which leads one to careful thought.

Ronnie Bennett also has an excellent post on the subject.

Earlier

Kathy Sierra just just posted a note about getting death threats and canceling out of ETech. In the post, she specifically mentioned Jeneane SessumAlan HerrelFrank Paytner, and Chris Locke. I know everyone involved–I’ve known Jeneane, Frank, Chris, and Alan for close to six years, and Kathy for a good couple of years.

I’ve not seen the Meankids blog or the other one mentioned, but I also don’t follow most of the emails and stuff associated with the old Cluetrain group. Not because I think the old gang is ‘bad’; just not somewhere I’m at now. I don’t talk much with Jeneane or Chris, but I do chat with Frank and Alan. Any time I’m down, Alan always sends me links to squid stuff or other things I’d like. Alan has also been one of the strongest proponents for increasing the number of women at conferences and calling out on sexist behavior. What I’m hearing and what I know, conflict.

I know these folks and I’m concerned about the implications of what Kathy’s post can mean to each of them. Would they do a death threat? No. Not a bit of it. Absolutely, completely, not possible. The one email that Kathy mentions in her post was from Spain from the IP address given, and is completely unassociated with the people she’s named, or the weblogs she specified. But did the noose post constitute a death threat? You know, the sites are down (ed. Did find a cached version of post) and without having an idea of context, we don’t exactly know what the implications are. At a minimum, it was abysmally stupid. Was it criminal? As my roommate said, if you had done that with Bush, the Secret Service would probably visit.

Kathy has said she’s contacted the police. She didn’t say if it was local or federal.

I have been critical of Kathy in the past, and most likely will be again. We’re two very different people. Same as I have been and will be critical of others that Kathy mentions, such as Tara Hunt and Hugh MacLeod. I might even use satire in my criticism, though I tend to be pretty direct when it comes to people.

At the same time, Kathy and I have made peace from past angers; she even reviewed the first chapter of my last book–had good advice, too. I think she knows that most of my criticism has been based on acts, not the person as a whole. I hope that’s the type of criticism I do, though I know I fail sometimes.

The only time I’ll use any biting humor or sarcasm is when I know the person can take it and dish it back. Kathy doesn’t deal well with this type of humor–yes, mean, nasty, snarky humor–but at the same time, she’s not very good at ignoring it, either. She and her partner Bert do respond in comments, and sometimes this can exacerbate an already volatile situation, and can increase the level of meanness. Does that excuse the meanness and hate? No, but it may provide some balancing context. Or it may not–but we don’t have other people’s stories, and we can’t know the ‘truth’, whatever that is, until we have all the facts. Continuing to focus their shots at Kathy was foolish, thoughtless, and served no useful purpose.

Do I think the photoshopping and the meankids.org is a ‘cool’ thing? No. Such encourages aggression and leads people to do and say things they wouldn’t normally do and say. But I’m not overfond of hiding ‘meanness’ in sweet words and ‘clever’ drawings, either. The cruder might be more obvious, but the subtle is, by far, the more harmful.

Do I think Kathy’s life is in danger? From what she wrote? No. But it’s not up to me to decide, I’m not her and I deal with things differently than she does. Doesn’t mean I’m better or she’s better–just different. As for fully interpreting this as a criminal act, it’s up to the police since she’s called them. But by calling the police, and writing her post, she’s raised some very high stakes, which could end up causing a great deal of harm to some folks. She’s created a posse, and from what I can see, not a lot of people have asked for context. Or care.

The email that Kathy received is separate from the posts. It was unfortunate that she combined these into a post. I’m concerned now that a lot of people are going to react and some folks, including Kathy, are going to get hurt–and no, I don’t mean physically.

Frankly, calmer heads are needed when responding to this event. Webloggers are not very good at maintaining perspective. I know, I’ve been one for too long.

As for the comments derogatory to women, they do disappoint me, profoundly–more so if they’re from people I have called friend. Frankly, this whole incident has taken the heart out of me.

For all the people calling for the police and demanding jail time, I would counsel calm, because we don’t know the full story. The web sites have been taken down, we don’t know the posts that have gone before or the ones after. I’m not disparaging Kathy’s emotions or reactions, but these are serious matters, and I think we need to be very careful in how we respond.

update

Frank Paynter has responded. I’ve been talking with Jeneane, and she’s not long out of the hospital. I recommended that she not overstress herself right now, but if Kathy would like, or needs a response from Jeneane, I’m sure she will provide one.

Alan Herrell, the Head Lemur, has evidentally quit his weblog. He’s been weblogging for 7, 8 years or so. Long as I can remember. He wrote:

character assassination by image and psedonym
believe what you will
get some help
goodbye

What is the true measure of meanness? Words or deeds? When the weblogging world figures this out, you all let me know. OK?

In the meantime, from discussions here and about, I gather that the police called on the threats were federal, which would probably be the FBI. I would keep unenlightened conjecture and inflated discussion to a minimum before more harm is done.

update

Chris Locke has responded.

Lisa Stone at Blogher provided a response related to Jeneane that should be sufficient for those demanding response.

Categories
Technology Weblogging

WordPress and categories

WordPress has some really serious flaws in its post management. It flips posts to private, it resets categories, it returns 404 for pages that are found. If you have a post up in one window and forget and open it into another window, the auto-saving will overwrite your changes, even after the item is published.

The most serious for me is how it handles using categories as part of the URI. I never cared for using a date, but just using the title provides no classification. A good compromise seems to me to use categories. However, lots of problems with WordPress and categories in the URI.

For instance, if you pick multiple categories, you have no way of specifying which category should be used to form the permalink. If you end up adding a category after the post is published, it’s just as likely to be assigned the permalink and you end up with multiple permalinks for the same post.

I am in the process of basically gutting WordPress’ management of permalinks and rewrite rules. What I’ve started doing is using the custom metadata fields for ‘categories’, and including these in the feeds. I need to add in ways of searching on these when people click the links so that all related posts are returned.

I’m then just using WordPress’ category feature as a way of picking a domain, or more properly, subdomain or major classification for the individual posts.

This makes sense: how you want a page organized on your site has little to do with how you want it categorized or ‘tagged’ when it comes to search and external groupings.

It’s been frustrating making these moves. I redirected several folders to ‘gone’, or 410. Google treats these are errors, rather than communication, and just keeps reporting them in the Webmaster tools as such. And it keeps showing thousands of pages as 404, yet they’re served just fine. I believe this has to do with the WordPress 404 errors.

Just as with the move to XHTML, this is a work in progress. I’m not sure I can encapsulate all the changes as plug-ins for others to use. I’ll try, but I may end having to do what one person suggested: grabbing my own copy of the source code for WP through source code control, and when a new release is made, doing compares between my modifications and the new source and adjusting accordingly.

Categories
Weblogging

Links Feb 27

What an absolutely beautiful fish.

From Galactic InteractionsGravity as the curvature of spacetime— it’s such a simple, elegant, beautiful concept that it almost pains me to think that efforts to unify gravity with quantum mechanics may result in our learning that General Relativity is just the effective limit of a deeper theory (much as Newton’s gravity is an effective limit of GR).

(I hope to actually finish my copy of Kip Thorne’s “Gravitation” before I die. I may have to live a long time.)

The Head Lemur’s Ning–the Latest Sharecropping Network, Part 1 and Part 2Zing!

Via 3Quarks DailyMarvin Minsky writes on Love. As always, a unique perspective from one of the premier AI scientists.

RDF and microformats rumble: post here, then comment, with follow up and referee. Why does all technology have to break along adversarial lines in weblogging? Probably needs more women.

Speaking of…Dori SmithThis is about claims that I “simply don’t exist.” This is about claims Shelley doesn’t exist. This is about claims that people like Molly don’t exist — ’cause nobody, but nobody could know that we exist, talk to any of us for five minutes, and still say that. Being as we three are the shy and retiring type.

Oop! Oop! No more of that. This year’s Diversity Steeple Chase and companion, Wondering where are the broads is over. Stay tuned, next year: same time, different channel.

via onegoodmoveWhy I refuse to blog for Edwards“So, it’s not a problem that I’m an outspoken atheist?” I asked.

Twelve-year-old Deamonte Driver died of a toothache Sunday. Let’s spend more time on congressional resolutions on Iraq that don’t do anything–and more billions in Iraq so kids like Deamonte can die.

It’s spring in California. Speaking of which, we’re expecting our first spring storm tonight or tomorrow, if it doesn’t float north of us.

Bill has loaded his first spring photo.

Come midnight, it will surely sound like spring.

To all my fellow Missourians: Be safe.