BurningbirdI don’t necessarily disagree as strongly as Dave Rogers does about the concept of markets are conversations. I do think his points are good, especially the most recent one about a salesperson using a situation to turn a supposed customer service interaction into a sales opportunity: I have a fair amount of heartburn with a situation like this, […]
I was in a conversation recently about reading sites we know are guaranteed to make us angry. I was reminded of this tonight, when for the second time in a row, I went to this weblog of a woman who could probably find a way to say “Good Morning” and be infuriating. At least to me. We […]
I’ve been involved with a rather intriguing conversation over at Phil Ringnalda’s. I hesitated to point to it, as when you read the comments, some of you may be disappointed in me. But for all my faults, I’ve not been one to hide my decisions, though I think it would have made it easier to get […]
This is a real red letter day. It’s a day when I come out in defense of a Tim O’Reilly event, rather than the opposite. I’m sure it will be appreciated about as much as my criticism, which is to say not. Regardless, it is the fair thing to do. The event is Foo Camp, and […]
A: “I want to have a frank discussion.” B: “I’m game.” C: “Me, too.” D: “That’s what’s great about this environment–the honesty and openness.” E: “Whatever you want to talk about, I’m cool.” F: “Yo!” A: “Well, the software I’m using is pretty good, but the license says I can’t help a friend […]